Why I Like Audits

Audits?  Yikes!  The IRS.  The state insurance department.  Please can I go to the dentist instead?  
Not so fast...  Internal audits, done well, are a great management tool.  For starters, you can't audit without good standards. Before an auditor can evaluate work, the procedures and service requirements and expected practices must be clearly documented.  And the mere presence of documentation, by itself, goes a long way toward establishing consistent applicati...
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