Why I Like Audits

Audits?  Yikes!  The IRS.  The state insurance department.  Please can I go to the dentist instead?  
Not so fast...  Internal audits, done well, are a great management tool.  For starters, you can't audit without good standards. Before an auditor can evaluate work, the procedures and service requirements and expected practices must be clearly documented.  And the mere presence of documentation, by itself, goes a long way toward establishing consistent application of good practices. Thorough documentation and clear standards shorten the learning curve for new employees and provide transparency to the rest of the organization.  So think about the work behaviors you want from your organization, set clear, objective standards, and turn the auditors loose.  Novacaine not necessary.